1. Introduction
This Privacy Policy explains how Northgas (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website or services. It complies with the UK GDPR and the Data Protection Act 2018.
2. What Data We Collect
We may collect the following types of personal data:
- Contact information: name, email address, phone number, and address.
- Payment details: for processing orders.
- Usage data: information about how you use our website and services.
3. How We Use Your Data
We process your personal data for the following purposes:
- To provide and deliver our services.
- To improve our website and services.
- To comply with legal obligations.
- To communicate with you about updates, offers, or service changes (with your consent).
4. Legal Basis for Processing Data
We process your data based on the following legal grounds:
- Performance of a contract.
- Compliance with a legal obligation.
- Legitimate interests.
- Consent (for marketing or optional activities).
5. Sharing Your Data
We do not sell your data to third parties. We may share your data with:
- Service providers (e.g., payment processors, delivery companies).
- Legal authorities (if required).
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to meet legal requirements.
7. Your Rights
You have the following rights regarding your personal data:
- Access your data.
- Rectify inaccurate data.
- Request data deletion (where applicable).
- Object to processing for marketing purposes.
- Request data portability.
To exercise these rights, please contact us at northgas@aam-energy.com.
8. Security
We implement industry-standard security measures to protect your data.
9. Contact Information
For any privacy concerns or questions, please contact us at:
- Email: northgas@aam-energy.com
- Tel: 0191 415 3242
10. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.